Help & guides
Everything you need to know about buying, selling, and staying protected on Survex — from your first listing to handling a dispute.
Listing a product
Create a product section, add listings with pricing and customisations, and go live on the marketplace.
Listing a service
Set up a service listing, attach an intake form, and receive your first enquiry.
Buying a product
Browse listings, add to cart, pay through escrow, and confirm delivery to release funds.
Requesting a quote & paying by milestone
Message a service provider, review their quote, and pay in stages with escrow protection.
Delivering a service
Send a quote, work through milestones, mark work delivered, and receive payment.
Disputes & arbitration
What to do when something goes wrong — raise a dispute, respond as a seller, or go to arbitration.
Withdrawing funds
How to withdraw income or refunds from the Finances tab, including bank details and the withdrawal fee.